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Warranty

What our warranty covers, for how long, and how to make a claim.

What the warranty covers

Every Rubbertree product carries a minimum 12-month warranty against manufacturing defects in materials and workmanship. Selected products carry a longer period, stated on the product page. Keep your order confirmation or proof of purchase in case you need to make a claim.

Warranty period by product line

  • Every product: minimum 12 months
  • Rubber boot liners: 2 years
  • Selected products: 24 or 36 months, stated on the product page

What is not covered

General wear and tear, incorrect use or fitting, damage from cleaning methods the care guide warns against, and damage from an incident the product would not reasonably be expected to withstand.

How to make a claim

Contact us through the contact page with your name, proof of purchase, your vehicle details and photos of the issue. Accepted claims are repaired or replaced free of charge.

Your rights under consumer law

The benefits of this warranty are in addition to your rights under the Australian Consumer Law in Australia and the Consumer Guarantees Act in New Zealand.

Come see what suits your ride.

Fifteen years of patterns, each one cut to suit your vehicle.