Shipping is free within New Zealand. We charge a flat rate of $20 for Shipping to Australia.
Every single purchase is sent via tracked courier service New Zealand and Australia wide.
Our provider of choice is Courier Post in New Zealand and Australia Post in Australia. You can expect the following delivery time frames for your order (Please note, this is in addition to the manufacturing lead time of your order):
- North Island, New Zealand: Overnight
- South Island, New Zealand: 1-2 working days
- Australia wide: 2-5 working days (overnight for some metro areas)
Please allow additional time for rural deliveries. All orders are shipped on a Signature Required basis.
Tracking your order
In New Zealand, visit:
https://www.courierpost.co.nz/ or alternatively Courier Post can be reached toll free on 0800 COURIER. Please have your tracking number ready.
In Australia, visit:
https://auspost.com.au/parcels-mail/track.html#/track or call Australia Post on 13 76 78. Please have your tracking number ready.
Please note: we want to get your product to you as quickly and as safely as possible! However, we can only take responsibility for products until they are delivered. Once delivered, please let us know within 5 working days whether there is a problem with your purchase as a result of shipping and handling.